You are not alone

Whatever you are going through right now, there are people who care and want to help. It's okay to ask for support.

⚠️ If you or someone else is in immediate danger — call 999 now

For young people

These organisations are safe, free, and confidential. They will never judge you.

For children and young people up to age 19. Free, confidential support 24/7.

🕐 Available 24 hours a day, every day

Adults worried about a child can call for advice and support.

🕐 Mon–Fri 8am–10pm · Weekends 9am–6pm

Free, confidential emotional support for anyone struggling.

🕐 Available 24 hours a day, every day

Text SHOUT to 85258 for free, confidential support via text.

🕐 Available 24 hours a day, every day

Mental health support for young people.

🕐 Website resources available 24/7

If someone is in immediate danger, always call 999 first.

🕐 Always available

If you are worried about a child's safety or wellbeing, these services can help.

NSPCC Helpline

Adults worried about a child

CEOP

Report online sexual exploitation or abuse of a child

Local Authority Designated Officer (LADO)

Concerns about an adult who works with children

✓Pivotmindra is not a crisis service and cannot respond to individual safeguarding concerns.
✓We monitor for concerning mood patterns and prompt children to seek help.
✓Children's journal entries are completely private — never read by parents or staff.
✓There are no public profiles, no direct messaging, and no third-party advertising.
✓We follow KCSIE (Keeping Children Safe in Education) guidance and UK GDPR.
✓Our platform is COPPA compliant for children under 13.

Safeguarding concerns or questions? Email us at safeguarding@pivotmindra.com