Safety first

Safeguarding & urgent help

If a child is in immediate danger, call 999 now. This page provides fast support contacts and explains how Pivotmindra protects children online.

Need urgent help right now?

  • Emergency: 999
  • Childline (24/7): 0800 1111
  • NSPCC helpline: 0808 800 5000
  • Samaritans (24/7): 116 123

If talking on the phone is hard, an adult can contact these services on the child's behalf.

Our safeguarding commitments

  • No public profiles, no direct user messaging, and no third-party ads.
  • Age-appropriate content design across ages 4-16.
  • Clear escalation pathways when concern patterns are detected.
  • Compliance-focused practices aligned with COPPA, UK GDPR, and KCSIE principles.

Report a concern

Parents, carers, educators, and partners can report safeguarding concerns directly to our team.